Siiiigh.... watch the video.... listen to the people.... listen to her name, stated by the reporter.... she's MessycanWas she white? Looks like it. I'm actually shocked.
Since there is already 311, they could use that. That said, in a functional country one emergency number should be enough.Never EVER call the 911 when someone is having a mental health episode. Every major city should have an non-emergency number where they can dispatch an officer trained to deescalate. If you call 911 you're going to get an officer already to take physical action.