Stop Using Your Samsung Galaxy Note 7, Safety Regulators Say
5:53 PM ET
Because of the risk that the batteries can explode
(NEW YORK) — The U.S. Consumer Product Safety Commission says owners of the Galaxy Note 7 smartphones should turn them off and stop using them because of the risk that their batteries can explode.
The agency also says it’s working with Samsung on an official recall of the phones “as soon as possible” and that it’s trying to figure out if the company’s replacement Note 7s are an “acceptable remedy.”
Samsung last week began a global recall for the phone.
In a statement Friday, Samsung says Note 7 owners should shut off their phones and exchange them now for another device. But the company says new Note 7 phones will not be available until after the CPSC finishes its “process.”
Richard Drew—APFILE - In this July 28, 2016, file photo, a screen magnification feature of the Samsung Galaxy Note 7 is demonstrated, in New York. Aviation safety officials took the extraordinary step of warning airline passengers not to turn on or charge a new model Samsung smartphone during flights following numerous reports of the devices catching fire. The Federal Aviation Administration issued the warning Sept. 8, citing “recent incidents and concerns raised by Samsung about its Galaxy Note 7 devices.” It is extremely unusual for the FAA to warn passengers about a specific product. (AP Photo/Richard Drew, File)
In a statement Friday, Samsung says Note 7 owners should shut off their phones and exchange them now for another device. But the company says new Note 7 phones will not be available until after the CPSC finishes its “process.”
5:53 PM ET
Because of the risk that the batteries can explode
(NEW YORK) — The U.S. Consumer Product Safety Commission says owners of the Galaxy Note 7 smartphones should turn them off and stop using them because of the risk that their batteries can explode.
The agency also says it’s working with Samsung on an official recall of the phones “as soon as possible” and that it’s trying to figure out if the company’s replacement Note 7s are an “acceptable remedy.”
Samsung last week began a global recall for the phone.
In a statement Friday, Samsung says Note 7 owners should shut off their phones and exchange them now for another device. But the company says new Note 7 phones will not be available until after the CPSC finishes its “process.”
Richard Drew—APFILE - In this July 28, 2016, file photo, a screen magnification feature of the Samsung Galaxy Note 7 is demonstrated, in New York. Aviation safety officials took the extraordinary step of warning airline passengers not to turn on or charge a new model Samsung smartphone during flights following numerous reports of the devices catching fire. The Federal Aviation Administration issued the warning Sept. 8, citing “recent incidents and concerns raised by Samsung about its Galaxy Note 7 devices.” It is extremely unusual for the FAA to warn passengers about a specific product. (AP Photo/Richard Drew, File)
In a statement Friday, Samsung says Note 7 owners should shut off their phones and exchange them now for another device. But the company says new Note 7 phones will not be available until after the CPSC finishes its “process.”
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