How tha fuck did Indians end up with all tha call center jobs?

DaAssWatcher

Rising Star
BGOL Investor
I mean these motherfuckaz got tha worst accents to go along with tha English language and their tha ones we have 1st contact with whenever we gotta call a companies customer service or tech support??? Its almost as if we are getting trolled. :smh: :smh:
 
:lol: believe it or not India has the second largest population of english speakers in the world
 
Those call centers are in India and they work cheaper.

This.

In today's world of globalization & cheap, VoIP, it's cheaper to run a call center out of India than it is to run here in the US, they train them over there, give them US names (Tom, Dick, Sue & Harry) and put 'em to work for no more than half the pay, with over 1.2 billion people it is essentially China, part deax.
 
Cheap, supposedly intelligent labor.

fixed

Just like folks are fooled into believing that Asians are the "smartest"...I knew a lot of dunce Asians and even duncer Indians (technically Asians but.....). I remember saying to them, who sold the dream to the world. They were clueless.
Cheap capable labor, without much government oversight, wins out.
 
This.

In today's world of globalization & cheap, VoIP, it's cheaper to run a call center out of India than it is to run here in the US, they train them over there, give them US names (Tom, Dick, Sue & Harry) and put 'em to work for no more than half the pay, with over 1.2 billion people it is essentially China, part deax.

Don't get me wrong I understand tha whole cheaper than US labor thing. But tha whole not understanding what tha fuck they are saying kinda defeats tha purpose of having a customer service number.
 
This.

In today's world of globalization & cheap, VoIP, it's cheaper to run a call center out of India than it is to run here in the US, they train them over there, give them US names (Tom, Dick, Sue & Harry) and put 'em to work for no more than half the pay, with over 1.2 billion people it is essentially China, part deax.
Pretty much.


Don't get me wrong I understand tha whole cheaper than US labor thing. But tha whole not understanding what tha fuck they are saying kinda defeats tha purpose of having a customer service number.
lol. Well technically its english so the company who hires them says FUCK YOU. Its english all right? lol

Some of them chicks be sounding cute.
 
Don't get me wrong I understand tha whole cheaper than US labor thing. But tha whole not understanding what tha fuck they are saying kinda defeats tha purpose of having a customer service number.

Fuck understanding what they are saying. They can't comprehend what you are saying past the script they are given.
 
I mean these motherfuckaz got tha worst accents to go along with tha English language and their tha ones we have 1st contact with whenever we gotta call a companies customer service or tech support??? Its almost as if we are getting trolled. :smh: :smh:

They will tolerate your shit over the phone for pennies on a dollar.. You think you can yell at a Black Customer Service Rep over the phone for pennies on a dollar? They will find your address and come to your door and beat you with the product that your calling to complain about.
 
Outsourcing

Bingo! Cheap labor.

Mexico, China, India and the Philippines are the kings of cheap labor. Either outsource it, in source them by shipping them in (hello Mexico) or competing companies and/or countries just plain beat you to the punch when it comes to labor costs.

Manufacturing - China
IT - India and The Philippines
Call Centers - India
Physical Minimum Wage or Unskilled Labor - Mexico
Construction - Mexico
 
Fuck understanding what they are saying. They can't comprehend what you are saying past the script they are given.
Thats my second issue with them outside of not understanding what tha hell they're saying.
They try to be slick and pretend they didn't hear what you said and try to forcefully move tha convo back to their scripted shit when tha question is off script.That shit pisses me off.
I'm gonna hit them with tha Kanye next time they pull that shit on me.

"You ain't got tha answers Gupta, You ain't got tha answers man. "
 
I mean these motherfuckaz got tha worst accents to go along with tha English language and their tha ones we have 1st contact with whenever we gotta call a companies customer service or tech support??? Its almost as if we are getting trolled. :smh: :smh:

Hello My Name is Kevin how may I help you..


Your name ain't no damn Kevin..
 
Hello My Name is Kevin how may I help you..


Your name ain't no damn Kevin..

:lol::lol::lol::lol:

the worst part is fighting with them over trying to get your name right...

-"May I have your first name?"
- (yeah my name is Bobby)
-"Can you spell it please?"
-(sure.....its B.....O....) *interrupted*
-"V"?
-(no......B......Beeeeeeeeee)
-"D as in dog?"
-(nooooo.....its Beeeeeee.....as in boy)
-"Oh ok, B as in Bangladesh"
-(yes.....B as in Bangladesh. So B......O......B)*interrupted*
-"P......as in Pradeep or Pakistan?"
-(no B.....B....Beeeeeee you bitch ass muthafucka.....Beeeeee)

after which you just hangup and say fuck it....
 
Don't get me wrong I understand tha whole cheaper than US labor thing. But tha whole not understanding what tha fuck they are saying kinda defeats tha purpose of having a customer service number.

LOL, I agree, I find myself spending more time saying "Huh?!?" & "Can you repeat that?" more than the time it takes to resolve my issue.
 
I used to work at a call center here locally and the owner had an opportunity to move it overseas for the cheap labor. He refused to do it simply because he wanted to keep the jobs here although labor costs would be higher. He also knew that the language barrier would hinder the effectiveness or quality of the calls and the service.

Company eventually got bought out and closed some of their locations down across the country but despite the streamlining they still have a large call center open here in town.

Another call center here in town streamlined their operations and did the same thing. They do have some Indian centers though but still maintain some US locations as well.
 
Funny thing that they couldn't set up call center in place like South Africa, Kenya and even Nigeria. You can't tell me that they couldn't do those jobs either?
 
Cause Oracle21 has all the answers for black people and he answers the phone like," Hey, you guuuys, thanks for calling Dell".
 
Thats my second issue with them outside of not understanding what tha hell they're saying.
They try to be slick and pretend they didn't hear what you said and try to forcefully move tha convo back to their scripted shit when tha question is off script.That shit pisses me off.
I'm gonna hit them with tha Kanye next time they pull that shit on me.

"You ain't got tha answers Gupta, You ain't got tha answers man. "

Hello My Name is Kevin how may I help you..


Your name ain't no damn Kevin..

:lol::lol::lol::lol:

the worst part is fighting with them over trying to get your name right...

-"May I have your first name?"
- (yeah my name is Bobby)
-"Can you spell it please?"
-(sure.....its B.....O....) *interrupted*
-"V"?
-(no......B......Beeeeeeeeee)
-"D as in dog?"
-(nooooo.....its Beeeeeee.....as in boy)
-"Oh ok, B as in Bangladesh"
-(yes.....B as in Bangladesh. So B......O......B)*interrupted*
-"P......as in Pradeep or Pakistan?"
-(no B.....B....Beeeeeee you bitch ass muthafucka.....Beeeeee)

after which you just hangup and say fuck it....


:roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2::roflmao2:
 
Those call centers are in India and they work cheaper.

the government and businesses in this country sold us out for cheaper labor flat out that's it.
you want to know why unemployment so high that's the reason, outsourcing and they do it with no penalty and probably get tax breaks as well. American workers are fucked
 
Hello My Name is Kevin how may I help you..


Your name ain't no damn Kevin..

:lol::lol::lol::lol:

the worst part is fighting with them over trying to get your name right...

-"May I have your first name?"
- (yeah my name is Bobby)
-"Can you spell it please?"
-(sure.....its B.....O....) *interrupted*
-"V"?
-(no......B......Beeeeeeeeee)
-"D as in dog?"
-(nooooo.....its Beeeeeee.....as in boy)
-"Oh ok, B as in Bangladesh"
-(yes.....B as in Bangladesh. So B......O......B)*interrupted*
-"P......as in Pradeep or Pakistan?"
-(no B.....B....Beeeeeee you bitch ass muthafucka.....Beeeeee)

after which you just hangup and say fuck it....
Lol this is EXACTLY what happens
 
The script is the worst aspect of any call center.

Regularly i say something that makes 100000% sense and then all they do is just pause for like 10 seconds and then say "Sir I'm sorry about that can i help you?"

:smh:

nah bruh
 
This.

In today's world of globalization & cheap, VoIP, it's cheaper to run a call center out of India than it is to run here in the US, they train them over there, give them US names (Tom, Dick, Sue & Harry) and put 'em to work for no more than half the pay, with over 1.2 billion people it is essentially China, part deax.

c/s
 
This youtube vid pretty much sums it up for the OP
"Smell" brand computer tech support!






:lol::lol::lol:
 
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