So apparently Kabbage's business structure of LLC with employees requires a W-3, and Single member LLC only allows for 1 employee (which has a lower eligible loan amount).
I asked them to change my business structure to Single member LLC without knowing this and they did, but my eligible loan amount went down significantly. Once I found this out I asked them to change it back to LLC with 4 employees.
Then the guy asked me if I already received funds. I said "No. For what amount?" He said my account is saying "funds dispersed" and asked to verify my routing number.
I said pause on all that, I want to change back to LLC and submit this W-3 (for the higher loan amount). He said he'll call me back. All of this was today